In shortHome care means trained carers visit you at home, at agreed times, to help with the things that have become hard: getting up and washed, meals, medication, keeping the house safe and staying in touch with people. KCP Care provides home care visits across England, from our office in Liverpool, and every visit follows a written care plan agreed with you.
Who home care is for
Most people we support are older adults who want to stay in their own home but need a hand to do it safely. Others are younger adults living with a disability or a long-term condition, or people coming home after a stay in hospital who need help while they get their strength back.
Home care can be a single visit a day or several, every day or a few days a week. It can grow as needs change, and it can sit alongside help from family, district nurses and day services.
What carers can help with
- Personal care: washing, showering, dressing, shaving, continence care and help using the toilet, always with privacy and dignity.
- Getting up and going to bed: safe moving and handling, including hoists and other equipment when the plan needs them.
- Meals and drinks: preparing food the person likes, encouraging fluids and noticing changes in appetite.
- Medication support: prompting and helping with medicines as set out in the care plan, and recording each dose.
- Around the home: light housework, laundry, changing beds and keeping walkways clear to reduce falls.
- Staying connected: conversation, phone calls with family, trips to the shops or appointments.
How we plan visits
Before care starts we visit you at home. We talk about routines, what matters to you, health conditions, risks such as falls, and who else is involved. We write that into a care plan that you agree to, and carers follow it on every visit and record what they did. Families can see how things are going and tell us when something changes.
We aim to send the same small team of carers so faces become familiar. When visit times need to change, we tell you.
Training behind every visit
KCP Care is part of KCP Training & Recruitment, a Liverpool training centre. Our carers complete their induction and practical training there, including moving and handling on real equipment, safeguarding, infection prevention and the Oliver McGowan Mandatory Training on learning disability and autism. That training is refreshed at the intervals Skills for Care recommends.
Pet friendly care
For many people a pet is family. Carers can fit simple pet care into a visit, such as feeding, fresh water or letting a dog out, so nobody has to choose between help at home and the animal they love.
Paying for home care
Some people pay for their own care, some have it arranged and paid for by the council, and some use a direct payment to choose their own provider. A few people qualify for full NHS funding. See what home care costs and paying for care for the figures and the rules in England.